Turn onboarding into long-term growth
Katalyz helps CS teams deliver flawless onboarding, sustain engagement, and turn renewals into opportunities for expansion.
Why CS Struggles
Because keeping customers engaged is harder than just getting them onboard.
Inconsistent onboarding causes engagement to drop right after go-live
Renewal risks spotted too late
Hard to prove ROI and expansion potential
How Katalyz Helps CS Teams
By aligning customers from day one through renewals and upsell.
Run structured, repeatable playbooks across every CSM.
Keep customers aligned with collaborative rooms and milestones.
Track ROI and detect upsell signals to reduce churn.
“The reason is simple: the buying experience speaks for itself. It’s structured, modern, and easy to engage with — miles ahead of the static, email-heavy processes buyers are used to.You can have the best sales process in the world, but nothing beats the experience Katalyz delivers. That’s what sets us apart — even when the competition has a great product.”
Day in the Life of a CSM
Create personalized rooms in seconds with the Smart Room Editor. Your brand, your structure, your buyer’s journey.
Keep every stakeholder aligned with shared roadmaps, comments, and tasks, no more ghosting, no more endless threads.
Track buyer signals, forecast with precision, and close faster with built-in signatures and AI insights.
Why Katalyz Stands Apart
Katalyz isn’t just another sales tool — it’s the only platform designed to put buyers at the center of every interaction.
AI signals
Spot churn or upsell opportunities early
Customer-first
PM tools manage tasks, not relationships
Consistency at scale
Playbooks ensure every customer gets the same experience